Acustica Audio Help-Desk Portal

FAQ 0

Getting Started 3

• How to submit a new ticket to help-desk service
• Help us help you (read before submit a support ticket)
• Authorization guide

Sales general questions 9

• Purchases in Acustica Audio web-shop
• Discount coupon not working
• Special, educational, and loyal customer discounts
• Where are my products and my orders?
• How to avoid webshop checkout errors

See all 9 articles

Technical general questions 6

• How to recover or reset your Aquarius or website password
• How to reveal your computer identification
• Solving issues with web-site downloads
• Hosts and operating systems compatibility
• How to make a system hardware report

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Aquarius 14

• How to install Aquarius
• How to debug Aquarius installation or authorization issues
• How to backup your Aquarius content
• How to add a trial product in your account using Aquarius
• How to purge Aquarius stage area

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Acqua Effect plug-ins line-up 7

• Default paths for Acqua Effect plug-ins
• How to overcome DAW/NLE scanning problems
• What is a ZL instance for?
• How the input trim works
• Magenta Stereo compressor in AU format

See all 7 articles

Nebula line-up 7

• N4 and N4 Player features comparison chart
• How to debug N4 or N4 Player issues
• How to install N4 and libraries through Aquarius
• How to backup your N4 or N4 Player content
• How to install an Acqua effect plug-in inside N4

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Licenses general questions 3

• Products registration and authorization
• How to deauthorize a commercial product
• How to extend a trial product test period