Loyal customer program and promotional campaigns

Introductory price:

The 'introductory price' term is used to define a promotional campaign. These promotional campaigns may end without prior notice. Introductory price discounts cannot be retroactive; the additional promotion conditions will be detailed in each promotion.

Limited deal:

The 'limited deal' term is used to define a short-time promotion. These promotions may end without prior notice. Limited deals discounts cannot be retroactive, and the additional promotion conditions will be detailed in each promotion. 

Acustica Audio reserves the right to stop these offers at any time. Offers are not retroactive and apply only to the products specified.

Early access discounts:

The ‘early access’ term defines a public beta product preview with a lower price than the list price. Such products can often contain bugs and other flaws. If you want to ensure that what you purchase is secure and free of errors, you should wait for the early access period to end and buy the official release of the plug-in at its normal list price.

Acustica Audio reserves the right to stop these offers at any time. Offers are not retroactive and apply only to the products specified.

Black Friday and Cyber Monday campaigns:

During Black Friday and Cyber Monday, we run a promotional campaign that includes discounts on a large product selection, starting on Black Friday and ending on Cyber Monday.

Acustica Audio reserves the right to stop these offers at any time. Offers are not retroactive and apply only to the products specified.

Christmas and New Year discounts:

During the Christmas and New Year period, we run a promotional campaign that includes discounts on a large product selection, starting on December 24 and ending on approximately January 6.

Acustica Audio reserves the right to stop these offers at any time. Offers are not retroactive and apply only to the products specified.

Loyal customer program:

The loyal customer discount is part of the loyal customer program and is a gift from Acustica Audio to reward customers by giving them discounts based on how much they've spent in the past. Different discount levels are established with various spending thresholds. The loyal customer discounts are sent regularly by email, including a complete list of products where they can be used and their expiration date.

Educational discounts:

Certified students and educators can save 20% by purchasing directly from the Acustica Audio web store. Educational discounts cannot be used to purchase upgrades, add-on packs, or bundles and cannot be combined with any other promotion. For more details about educational discounts, contact us by creating a new support ticket and assigning it to our sales support team.

Crossgrades:

The 'crossgrades' promotions term is used to obtain an advantageous price on a product for being previously the owner of another.  These crossgrades campaigns may end without prior notice.

Crossgrades promotions cannot be retroactive, and the additional promotion conditions will be detailed in each promotion.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.