Acustica Audio Help-Desk Portal

To reset your password go in your web-browser to https://www.acustica-audio.com/store/password/recover and complete the procedure by submitting your current...

Current computer systems used in audiovisual production are general purpose computers that are always busy performing other tasks different from processing ...

Run Aquarius 2.2.x or superior, and log-in with your email user-name. Do a Control + Left Click over the Aquarius logo, in the upper left application corn...

To access your computer system information in a macOS operating system: Go About This Mac, System Report Then select file, and save your computer system ...

There are currently different plug-ins formats for native systems, all formats developed by Acustica Audio are proprietary formats. The VST format is more w...

Architecture and plug-in format compatibility All Acustica Audio products come 64 bits support and are compatible with native VST, AU, and AAX plug-in form...

macOS and VST2 format: Close Cubase. Using macOS Finder go to “~/Library/Preferences/Cubase 10/” (without the quotes). Manually delete the Vst2xBlacklis...

macOS and AAX 64-bits format: Close Pro Tools. Using macOS Finder go to “~/Library/Preferences/Avid/Pro Tools/” (without the quotes). Manually delete th...

macOS and AU 64-bits format: Close Logic Pro X. Using macOS Finder go to “~/Library/Caches/AudioUnitCache/” (without the quotes).  Manually delete the c...

macOS and VST2, VST3, and AU formats: Close Studio One. Using macOS Finder go to “~/Library/Application Support/PreSonus Software/Studio One 4/x64/” (wit...