Technical general questions

Technical general questions

How to recover or reset your Aquarius or website password
To reset your password go in your web-browser to https://www.acustica-audio.com/store/password/recover and complete the procedure by submitting your current...
Tue, 1 Jan, 2019 at 7:56 PM
About Acustica Audio products resources load and performance
Current computer systems used in audiovisual production are general purpose computers that are always busy performing other tasks different from processing ...
Mon, 30 Dec, 2019 at 10:57 AM
How to reveal your computer identification value
Run Aquarius 2.2.x or superior, and log-in with your email user-name. Do a Control + Left Click over the Aquarius logo, in the upper left application corn...
Tue, 31 Dec, 2019 at 12:22 PM
How to make a system hardware report
To access your computer system information in a macOS operating system: Go About This Mac, System Report Then select file, and save your computer system ...
Mon, 30 Dec, 2019 at 11:04 AM
Hosts and operating systems compatibility
Architecture and plug-in format compatibility All Acustica Audio products come 64 bits support and are compatible with native VST, AU, and AAX plug-in form...
Mon, 30 Dec, 2019 at 11:03 AM
Solving issues with web-site downloads
We strongly recommend using our download assistant application Aquarius, however, if you need to download a standard installer and you are encounter downloa...
Mon, 30 Dec, 2019 at 11:00 AM
Re-setting the Logic Pro X plug-ins cache manually
macOS and AU 64-bits format: Close Logic Pro X. Using macOS Finder go to “~/Library/Caches/AudioUnitCache/” (without the quotes).  Manually delete the c...
Fri, 27 Dec, 2019 at 11:13 AM
Re-setting the Cubase plug-ins cache manually
macOS and VST2 format: Close Cubase. Using macOS Finder go to “~/Library/Preferences/Cubase 10/” (without the quotes). Manually delete the Vst2xBlacklis...
Fri, 27 Dec, 2019 at 11:14 AM
Re-setting the Pro Tools plug-ins cache manually
macOS and AAX 64-bits format: Close Pro Tools. Using macOS Finder go to “~/Library/Preferences/Avid/Pro Tools/” (without the quotes). Manually delete th...
Fri, 27 Dec, 2019 at 11:13 AM
Re-setting the Studio One plug-ins cache manually
macOS and VST2, VST3, and AU formats: Close Studio One. Using macOS Finder go to “~/Library/Application Support/PreSonus Software/Studio One 4/x64/” (wit...
Fri, 27 Dec, 2019 at 12:50 PM