Technical general questions

Technical general questions

Help us help you (read before submit a support ticket)
To enable Acustica Audio staff to assist you with your problem, please provide a complete system profile as well as a complete description of the problem yo...
Thu, 18 Jan, 2018 at 10:30 AM
Solving issues with downloads
We strongly recommend to using our download assistant application Aquarius, however, if you need to download a standard installer and you are encounter down...
Thu, 18 Jan, 2018 at 3:56 PM
How to reveal you computer identification
Run Aquarius 1.2x or superior, and log-in. Do a Control + Shift + Left Click over Aquarius logo, in the upper left application corner. Aquarius will reve...
Fri, 13 Jul, 2018 at 12:09 PM
How to recover or reset your Aquarius or website password
To reset your password go in your web-browser to https://www.acustica-audio.com/store/password/recover and complete the procedure by submitting your current...
Tue, 6 Feb, 2018 at 5:35 PM
How to make a system hardware report
To access your computer system information in a macOS operating system: Go About This Mac, System Report Then select file, and save your computer system ...
Fri, 13 Jul, 2018 at 11:46 AM
Hosts and operating systems compatibility
Architecture and plug-in format compatibility Almost all Acustica Audio products come with 32 bits and 64 bits support and are compatible with native VST, ...
Thu, 18 Jan, 2018 at 11:51 AM
About Acustica Audio products resources load and performance
Current computer systems used in audiovisual production are general purpose computers that are always busy performing other tasks different from processing ...
Fri, 13 Jul, 2018 at 6:01 PM