Acustica Audio Help-Desk Portal
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Knowledge base
General
FAQ
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Getting Started
3
How to submit a new ticket to help-desk service
Help us help you (read before submit a support ticket)
Authorization guide
Sales
Sales general questions
9
Purchases in Acustica Audio web-shop
Discount coupon not working
Special, educational, and loyal customer discounts
Where are my products and my orders?
How to avoid webshop checkout errors
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Technical Support
Technical general questions
6
How to recover or reset your Aquarius or website password
How to reveal your computer identification
Solving issues with web-site downloads
Hosts and operating systems compatibility
How to make a system hardware report
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Aquarius
13
How to install Aquarius
How to create a LOG file in Aquarius
How to debug Aquarius installation or authorization issues
How to backup your Aquarius content
How to purge Aquarius stage area
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Acqua Effect plug-ins line-up
7
Default paths for Acqua Effect plug-ins
How to overcome DAW/NLE scanning problems
What is a ZL instance for?
How the input trim works
Magenta Stereo compressor in AU format
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Nebula line-up
4
N4 and N4 Player features comparison chart
How to backup your N4 or N4 Player content
N4 and N4 Player not recall settings correctly after new products installed
How to debug N4 or N4 Player issues
Licenses
Licenses general questions
3
Products registration and authorization
How to deauthorize a commercial product
How to extend a trial product test period
