To access your computer system information in a macOS operating system:

  • Go About This Mac, System Report
  • Then select file, and save your computer system information.


To access your computer system information in a Windows operating system:

  • Press Windows Key + R.
  • Write 'msinfo32' (without quotes), and press the enter key.
  • Then select save as, and save your computer system information as a .nfo file.
Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.