The product life cycle (PLC) begins with the general availability (GA) announcement until it reaches the end of life (EOL). We will regularly publish end-of-life announcements (EOLA) for products, product lines, technologies, and third-party operating systems.
There are slight differences between legacy and obsolete products, but by standard, legacy, and obsolete products are not available for purchase on our marketplace.
- Acustica Audio will not provide any assistance, additional licenses, or authorizations for legacy products. The additional authorization and product transfers will be delivered through the Aquarius Web services. Cross-grades to a newer product could be possible depending on the availability of specific promotions.
- Acustica Audio will not provide any assistance or additional licenses or authorizations for obsolete products. Product transfers and cross-grades to a newer product will not be possible for obsolete products.
NOTE: We cannot guarantee the fully working functionality of legacy products if they are not used in conjunction with the target operating system for which they were originally developed.
| Chronological list of deprecated products, technologies, and third-party operating |
Date: 01.01.2020
End of life announcement (EOLA): Nebula3 product.
Additional information:
Date: 01.01.2020
End of life announcement (EOLA): VST3GUI User interface framework.
Additional information: Since modern operating systems have deprecated old technologies based on the graphic framework VSTGUI3, virtual studio technology graphical user interface version 3, will no longer be available anymore for all Acustica product lines.
Date: 01.01.2020
End of life announcement (EOLA): Pro Tools 10.
Additional information:
Date: 01.01.2020
End of life announcement (EOLA): OSX 10.8 operating system.
Additional information:
Date: 01.01.2020
End of life announcement (EOLA): 32-bit plug-in architecture.
Additional information:
Date: 01.07.2020
End of life announcement (EOLA): Nebula3 Server product.
Additional information:
Date: 01.01.2020
End of life announcement (EOLA): Windows 7, Windows 8, and Windows 8.1 operating systems.
Additional information:
Date: 01.07.2020
End of life announcement (EOLA): OSX 10.9 operating system.
Additional information:
Date: 01.01.2021
End of life announcement (EOLA): Windows 10 16xx, Windows 10 17xx, and Windows 10 18xx operating systems.
Additional information: Products designed for Windows 10 16xx through Windows 10 18xx should work correctly. However, these operating systems no longer receive security updates from Microsoft.
Date: 01.07.2021
End of life announcement (EOLA): OSX 10.10, OSX 10.11, and OSX 10.12 operating systems.
Additional information: Products designed for OSX 10.10 through OSX 10.12 should work correctly. However, these operating systems no longer receive security updates from Apple.
Date: 15.03.2022
End of life announcement (EOLA): macOS 10.13 operating system.
Additional information: Products designed for macOS 10.13 should work correctly. However, this operating system no longer receives security updates from Apple.
Date: 15.03.2022
End of life announcement (EOLA): Violet Acqua Library for N4.
Additional information: Use Violet Acqua Effect 1.5 instead, available in the Aquarius Desktop application (ADA) for N4 commercial customers.
Date: 15.03.2022
End of life announcement (EOLA): Rose Acqua Effect.
Additional information: Use instead Rose Acqua Library for N4 available on the CPCL Pack#1 & Pack#3 with N4 commercial.
The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.
| Do not send us emails or reply to the help-desk solutions since the ticket will be created without any property, and our help-desk agents will not answer them. |
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