How to extend a trial product test period

Modified on Thu, 07 Sep 2023 at 05:08 PM

Our trial products expire four weeks from the installation day, and the installers and files expire yearly.

Each trial product includes three authorization slots, and you will find the used and free authorization slots counter on the Aquarius Desktop application updates page.

Remember that each trial product installation in Aquarius Desktop application is counted as one used slot, so we recommend you do the minimum number of possible installations.

In case you need to extend a trial period, create a support ticket in our help-desk support zone on our website, and assign the ticket to the licensing department explaining exactly and in advance the reasons why you need additional trial slot(s), the trial product(s) where we should add the additional trial authorization slot(s), and the trial product(s) order ID(s). 

Please be careful and remember trial products expire 30 days after the authorization, and we strongly recommend not using trial products in commercial sessions or any important project.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

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