How to send a suggestion about our products or services

Modified on Mon, 15 May 2023 at 05:44 PM

Go to the Acustica Audio help desk and support section with the link: https://acusticaudio.freshdesk.com/support/home.

  1. Click on "Submit a ticket".
  2. On the field "type" select information request.
  3. On the field "sub-type" select general suggestion.
  4. On the field "subject" detail the case subject.
  5. On the field "detailed description of your query" detail your suggestion.
  6. Click on submit.


Remember that a red asterisk means mandatory fields.



The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

Do not send us emails or reply to the help-desk solutions since the ticket will be created without any property, and our help-desk agents will not answer them.




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