FAQ (frequently asked questions)
FAQ (frequently asked questions)
Before submitting a new help-desk case, it is necessary to log-in to your user account on the Acustica Audio web-site with the correct user-name with the sy...
Thu, 4 Nov, 2021 at 11:09 AM
Go to the Acustica Audio help-desk and support section with the link: https://acusticaudio.freshdesk.com/support/home. Click on "New support ticket&q...
Tue, 29 Mar, 2022 at 11:12 AM
TIP: Acustica Audio's online web-shop allows business to client (B2C) and business to business (B2B) purchases. Business to client (B2C) and busi...
Thu, 27 May, 2021 at 4:07 PM
Introduction: Acustica Audio products can be downloaded, installed, and authorized using the Aquarius Desktop application. The Aquarius Desktop application ...
Thu, 27 Jan, 2022 at 3:18 PM
Introduction Acustica Audio products can be authorized using the Aquarius Desktop application and the Aquarius Web service. The Aquarius Desktop app...
Mon, 28 Feb, 2022 at 3:45 PM
To manage the communication preferences, on the Acustica Audio website, there are two check-boxes that can be selected according to the user's wishes. ...
Tue, 1 Mar, 2022 at 4:51 PM
The username (or user-name) is a credential that allows you to enter (or log-in) on your Acustica Audio's web-site user section, the Aquarius Desktop a...
Thu, 27 Jan, 2022 at 3:36 PM
The order number is a unique purchase identification code (UID), normally known also as the order ID, generated by our webshop to connect the customer with ...
Thu, 27 Jan, 2022 at 3:20 PM
The DAW (Digital Audio Workstation) version or NLE (Non-linear Editor) version is normally available in the help or proprieties section of each application....
Fri, 4 Jun, 2021 at 11:55 AM
Introduction Frost is a powerful Acqua Effect channel strip plug-in from our available in VST2, VST3, AU, and AAX formats, which represents the ulti...
Wed, 16 Nov, 2022 at 3:56 PM