Acustica Audio Help-Desk Portal

Acustica Audio's online web-shop allows a business to client (B2C) and business to business (B2B) purchases. Business to client (B2C) and business ...

Products are sorted by the purchase order (the order ID) in your user section, orders link in Acustica Audio website. By going inside the order you will...

List of the most common reasons for a discount coupon may not work: You are not logged-in on your Acustica Audio's account. Log-out first and then lo...

Early access discounts: The ‘early access’ term is used to define a public beta product preview with a lower price than the list price. Such products can o...

In order to avoid webshop checkout errors fill the fields: Company, VAT number, and Fiscal Code ONLY if you have a real company in the European Union with a...

Product transfer as second-hand sales between two final customers is possible. Product transfers have an administrative cost. For products bought at a speci...

Before starting a product transfer, read and verify that you correctly understand the current product transfer policies. Open a support ticket from yo...

Acustica Audio is pleased to offer an academic discount on software products at 20% off the retail price (MSRP), available to all current students and teach...

Partial refunds are not possible, this means that if a refund is made, the price of the product will be fully refunded. Returns and refunds: Due to the ...