Sales general questions
Sales general questions
Returns and refunds Due to the nature of Acusticaudio SRL products (non-tangible digital goods) it is not possible to return the product. Therefore, we do ...
Tue, 16 Jan, 2018 at 6:27 PM
Acustica Audio's web-shop is a Business to Client (B2C) online shop. European Union customers will receive an automatic receipt after payment with loca...
Mon, 11 Jun, 2018 at 3:40 PM
Pre-order discounts The ‘pre-order’ term is used to define a public beta product preview with a lower price than the list price. Such products can often co...
Thu, 8 Feb, 2018 at 12:49 PM
List of the most common reasons for a discount coupon may not work: Use are not logged-in in your Acustica Audio's account. Log-out and then log-in a...
Fri, 8 Jun, 2018 at 11:21 AM
Acustica Audio products and licenses transfer policy may change at any time without prior notice. Product transfers have an administrative cost. The c...
Tue, 10 Jul, 2018 at 4:56 PM
Open a support ticket from your account and assign it to sales department. Ticket subject should be: "product transfer" plus "product name&qu...
Tue, 10 Jul, 2018 at 4:57 PM