Sales general questions

Sales general questions

Purchases in Acustica Audio web-shop (read before buy)
Acustica Audio's online web-shop allows business to client (B2C) and business to business (B2B) purchases. Business to client (B2C) and business to...
Fri, 4 Dec, 2020 at 6:48 PM
How to manage the possible web-shop payment errors
The current Acustica Audio web-shop allows several payment methods like a bank, credit card, or debit card; Anyway, the payment will be always managed and v...
Tue, 1 Dec, 2020 at 4:55 PM
Discount coupon not working
List of the most common reasons for a discount coupon may not work: You are not logged-in on your Acustica Audio's account. Log-out first and then lo...
Mon, 1 Jun, 2020 at 11:33 AM
Where are my products and my orders?
Products are sorted by the purchase order (the order ID) in your user section, orders link in Acustica Audio website. By going inside the order you will...
Wed, 5 Feb, 2020 at 12:29 PM
Special, educational, and loyal customer discounts
TIP: to be informed of the current promotions we suggest you subscribe to our newsletter. Introductory price: The 'introductory price' term is...
Mon, 11 May, 2020 at 4:29 PM
How to avoid webshop checkout errors
In order to avoid webshop checkout errors fill the fields: Company, VAT number, and Fiscal Code ONLY if you have a real company in the European Union with a...
Wed, 5 Feb, 2020 at 12:32 PM
What are the current payment methods?
All payment services are managed by PayPal as the main payment platform but not necessary to have a Paypal account to use: Debit Card, Credit Card, Sofort ...
Wed, 25 Nov, 2020 at 11:57 AM
What should I do if the LCD gift code was no applied
In case you have made a purchase but your LCD gift (or other types of discount coupons) has not been applied, before the first 72 hours from the first purch...
Tue, 5 May, 2020 at 7:04 PM
Acustica Audio education discount policy
Acustica Audio is pleased to offer an academic discount on software products at 20% off the retail price (MSRP), available to all current students and teach...
Wed, 5 Feb, 2020 at 12:38 PM
What should I do if my EU B2B VAT code is not accepted at check-out
Our e-commerce platform will try to connect to your country's database through an API, but if the local database is not reachable, it's not online...
Thu, 30 Apr, 2020 at 6:25 PM