My discount coupon does not work and the reasons

Modified on Thu, 7 Sep, 2023 at 4:55 PM

List of the most common reasons for a discount coupon may not work:

  • You are not logged in on your Acustica Audio account. Log out first and then log in again.
  • You are writing the wrong discount coupon syntax, for example, extra spaces at the end or an extra point at the end.
  • The maximum number of uses of the coupon has been reached.
  • The discount coupon expired.
  • The discount coupon has already been used.
  • Products in the cart are not included in the discount coupon.
  • You are using a different email user-name for a coupon that was issued.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

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