List of the most common reasons for a discount coupon may not work:

  • You are not logged-in on your Acustica Audio account. Log-out first and then log-in again.
  • You are writing the wrong discount coupon syntax, for example, extra spaces at the end or an extra point at the end.
  • The maximum number of uses of the coupon has been reached.
  • The discount coupon expired.
  • The discount coupon has already been used.
  • Products in the cart are not included in the discount coupon.
  • You are using a different email user-name for a coupon that was issued.

Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.

To contact the Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.