Hosts and operating systems compatibility

All Acustica Audio products support Intel 64 bits and Apple Silicon M architectures. A product compatibility chart is maintained and updated by our technical support service.

If you have any queries or concerns about the architecture and format support, especially for older products, contact us by creating a new support case in the help-desk and assigning it to our support department.

After several tests, we have detected that our products do not run correctly with the Rosetta version 2 because they need the optimisations for the Intel instructions AVX, AVX2, and AVX512. We recommend absolutely avoiding the use of Rosetta version 2.

Major Microsoft and Apple operating systems are supported, for example, macOS 10.15 (for Intel computers), macOS 13 (for Silicon M computers), and Windows 10 21H1 to Windows 11 22H2. A compatibility chart is maintained and updated by our technical support service.

If your operating system is not on this list, it doesn't necessarily mean that our plug-ins won't work within it. It means that this has not been tested. If something goes wrong with an unsupported operating system, please contact support, and we will do our best to help you. However, we cannot guarantee that a solution will be found.

For more details about the operating system's compatibility,

contact us by creating a new support case in the help-desk and assigning it to our support department.

Major DAWs and NLEs such as Cubase, Logic Pro, or Pro Tools are supported. A compatibility chart is maintained and updated by our technical support service.

If your DAW or NLE is not on our list, it doesn't necessarily mean that our plug-ins won't work within it. It means that this has not been tested. If something goes wrong with an unsupported DAW or NLE, please contact support, and we will do our best to help you, but we cannot guarantee that a solution will be found.

For more details about hosts, DAWs, and NLEs compatibility, contact us by creating a new support case in the help-desk and assigning it to our support department.

All Acustica Audio products support VST, AU, and AAX plug-in formats. A product compatibility chart is maintained and updated by our technical support service.

For more details about architectures and formats compatibility, contact us by creating a new support case in the help-desk and assigning it to our support department.

Additional information:

 - Comparison of digital audio editors: https://en.wikipedia.org/wiki/Comparison_of_digital_audio_editors

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.