Architecture compatibility


All Acustica Audio products support Intel 64 bits architecture. A product compatibility chart is maintained and updated by our technical support service.

For more details about architectures and formats compatibility, contact us by creating a new support case and assign it to our technical support department.


Operating systems compatibility


Major Microsoft and Apple operating systems are supported, for example, macOS 10.10 to macOS 10.15, Windows 10 1803 to Windows 10 2004. A compatibility chart is maintained and updated by our technical support service.

If your operating system is not on this list, it doesn't necessarily mean that our plug-ins won't work within it. It means that this has not been tested. If something goes wrong with an unsupported operating system, please contact support, and we will do our best to help you. However, we cannot guarantee that a solution will be found.

For more details about the operating system's compatibility, contact us by creating a new support case and assign it to our technical support department.


Audio hosts, Video hosts, DAWs, and NLEs compatibility

Major DAWs and NLEs such as Cubase, Logic Pro, or Pro Tools are supported. A compatibility chart is maintained and updated by our technical support service.

If your DAW or NLE is not on our list, it doesn't necessarily mean that our plug-ins won't work within it. It means that this has not been tested. If something goes wrong with an unsupported DAW or NLE, please contact support, and we will do our best to help you, but we cannot guarantee that a solution will be found.

For more details about hosts, DAWs, and NLEs compatibility, contact us by creating a new support case and assign it to our technical support department.


Plug-in format compatibility


All Acustica Audio products support VST, AU, and AAX plug-in formats. A product compatibility chart is maintained and updated by our technical support service.

For more details about architectures and formats compatibility, contact us by creating a new support case and assign it to our technical support department.


NOTE:

Read additional information about the end of life of 32-bits support here.


Additional information:

 - Comparison of digital audio editors: https://en.wikipedia.org/wiki/Comparison_of_digital_audio_editors


Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.