How to reinstall the Acustica Audio framework

Modified on Wed, 7 May at 2:26 PM

The Acustica Audio framework is an essential collection of files that serve as the backbone for all Acustica Audio products. These files are crucial to the functionality of the products; without them, it is impossible to effectively use any Acustica Audio product.

When the Acustica Audio framework files have been migrated from another computer system, there is a significant risk that these files may have become corrupted. This corruption can hinder the proper operation of Acustica Audio products. Therefore, it is necessary to remove any potentially corrupted files before proceeding with a fresh installation. The reinstallation process is seamlessly handled by the Aquarius Desktop Application (ADA), which operates in the background to ensure that all necessary components are installed correctly when any Acustica Audio product is installed.

Removing the Acustica Audio framework on macOS operating systems (OS)

Close the Aquarius Desktop application (ADA).
Delete the Nebula.framework folder with the fixed path “/Library/Frameworks/” (without the quotes).
Delete the NEBULAFRAMEWORK.aqu file.
Reboot the computer.
Install (or reinstall) at least one product using the Aquarius Desktop application (ADA).

Removing the Acustica Audio framework on Windows operating systems (OS)

Close the Aquarius Desktop application (ADA).
Delete Framework folder with the fixed path "C:\Program Files\Acustica" (without the quotes).
Delete Framework folder with the fixed path "C:\Program Files (x86)\Acustica\"( without the quotes) if you are using legacy 32-bit products.
Reboot the computer.
Install (or reinstall) at least one product using the Aquarius Desktop application (ADA).

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.