macOS operating systems |
- Close the Aquarius Desktop application.
- Using the macOS finder go to “/Library/Frameworks/” (without the quotes).
- Delete the Nebula.framework folder.
- Delete the NEBULAFRAMEWORK.aqu file.
- Reboot the computer.
- Install (or reinstall) at least one product via the latest version available of the Aquarius Desktop application (mandatory).
Windows operating systems |
- Close the Aquarius Desktop application.
- Delete Framework folder with the fixed path "C:\Program Files\Acustica" (without the quotes).
- Delete Framework folder with the fixed path "C:\Program Files (x86)\Acustica\"( without the quotes) if you are using legacy 32-bit products.
- Reboot the computer.
- Install (or reinstall) at least one product via the latest version available of the Aquarius Desktop application (mandatory).
The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.
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