Products deauthorization is not supported by our system.


Customers with commercial products may require additional authorization slots, additional authorization slots are free of charge if they are not used abusively.

In case you need an additional slot or slots for your commercial products, create a new support ticket and assign it to the licensing department. You should detail us clearly the computers which are no longer in use, and we will add additional authorization slot(s) if are not used abusively.


Remember that we allow users to install our products on two computers at the same time. However, five authorization slots are available for each commercial product.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.