How to recover authorization slot(s) on not accessible computers

To manage authorization slots on non-accessible computers, which means: lost, stolen, destroyed, discarded computers or computers without internet, use the my products section on the Acustica Audio website.

1. Visit https://www.acustica-audio.com/ and log in to your account.
2. Click the human-shaped icon in the top-right corner to access the login section.
3. Open my products.
4. Use the search engine to locate the product whose authorization slot(s) you want to delete.
5. Click the bold text to expand the authorization slots menu.
6. Remove the authorization slot(s) you need. 

Suppose you are going to make significant changes to your computer system, for example, hardware changes or operating system updates. In that case, especially if the change relates to the disk where your products are located, we recommend that you deauthorize the products before making the changes.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.