When you try to run an Acqua Effect plug-in but the plug-in user interface (UI) shows a black Nebula skin, means that the products .N2S file is not present in the plug-in folder. The exact reason for this behavior may depend on several factors that should be analyzed individually.



  1. N2S file was deleted.
  2. N2S file was not installed.
  3. N2S file was not installed due to a lack of space.
  4. N2S file exists but plug-in can not open or load it due to an operating system permissions issue.
  5. N2S file exists but plug-in files are duplicated.
  6. The file system is case sensitive.


1. N2S file was deleted.
Uninstall the problematic product via Aquarius and then reinstall again via Aquarius.
It is advisable to visually monitor the product destination folder to verify that the .N2S file is copied from the Aquarius stage-area to the plug-in destination folder.



2. N2S file was not installed.
Normally this behavior happen when Aquarius macOS osascript password request was refused or canceled.
It is advisable to visually monitor the product destination folder to verify that the .N2S file is copied from the Aquarius stage-area to the plug-in destination folder.

3. N2S file was not installed due to a lack of space.
Purge stage area in Aquarius and then reinstall the product via Aquarius.
It is advisable to visually monitor the product destination folder to verify that the .N2S file is copied from the Aquarius stage-area to the plug-in destination folder.

4. N2S file exists but plug-in can not open or load it due to an operating system permissions issue.
Uninstall the problematic product via Aquarius. Reboot the computer and then log-in using an administrator account. Finally, reinstall the product via Aquarius.
It is advisable to visually monitor the product destination folder to verify that the .N2S file is copied from the Aquarius stage-area to the plug-in destination folder.


5. N2S file exists but plug-in files are duplicated.

Uninstall the problematic product via Aquarius. Then remove manually all leftover files and/or folders, you DAW is still trying to load the old version, and then delete the plug-in cache file to force a new complete plug-ins re-scan on the next run. Finally, reinstall the product via Aquarius.

It is advisable to visually monitor the product destination folder to verify that the .N2S file is copied from the Aquarius stage-area to the plug-in destination folder.


6. The file system is case sensitive.

Case sensitive file systems are not supported and also are not recommended for the main operating system partition where applications and plug-ins are installed.

The workaround is to create a main partition full backup using the time machine application (or some similar one), then change the file system format to case insensible, and finally, restore your partition from the time machine backup.


Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.


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