How to reveal your computer identification value

Modified on Fri, 19 May 2023 at 04:59 PM

  1. Run Aquarius Desk application 2.5.x or superior, and log-in with your email user-name.
  2. Do a Control + Left Click over the Aquarius Desktop logo in the upper left application corner.
  3. Aquarius will reveal several essential pieces of information.

  • Current computer identification value.
  • Aquarius Desktop server address URL and port in use.
  • Aquarius Desktop LOG file status (enable or disable).

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.

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