List of the most common reasons for a discount coupon may not work:
- You are not logged-in on your Acustica Audio's account. Log-out first and then log-in again.
- You are writing a wrong discount coupon syntax, for example, extra spaces at the end or an extra point at the end.
- The maximum number of uses of the coupon has been reached.
- The discount coupon expired.
- The discount coupon has already been used.
- Products in the cart are not included in the discount coupon.
- You are using different email user-name for a coupon was issued.
|Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.|
To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.