How to recover an old session with old or expired trial products

Modified on Fri, 08 Sep 2023 at 12:47 PM

Recovering or re-opening old session(s) with expired trial(s) is impossible. Trial products expire periodically and will not work even using a valid authorization.

We recommend all users not use trial products with important or commercial sessions due to this behaviour to avoid potential data loss.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

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