Presets are not available after uninstall trial version

Modified on Fri, 8 Sep, 2023 at 2:13 PM

For products where (read-only) presets are available, the trial product and the commercial product share the same .N2S preset file, for this reason, after uninstalling the trial version, the Aquarius Desktop application will delete the preset file, and will not be available anymore also for the commercial version. To recover the preset file again in the commercial version, simply reinstall the commercial product from the Aquarius Desktop application purchased page.
Proceed in the same way with any product malfunctioning or with lacking files, the Aquarius Desktop application will always recover and reinstall any lacking files.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

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