Each product with a new version will include a new complete set of files with different file names and plug-ins IDs, this will allow to each new version to coexist with the older version(s), but at the same time, due to the different file names and plug-ins IDs, it is not possible to automatically replace the older version with the new one.


Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.