Uninstall the Aquarius Desktop application in macOS operating systems:
- Run again the Aquarius Desktop application installer and select uninstall.
- Delete the settings files. Go to macOS finder "~/Library/Application Support/Acustica/" (without the quotes) and delete the Aquarius folder.
- Delete the stage area. Go to on macOS finder "~/Documents/" (without the quotes) and delete the Acustica folder.
- Delete the Aquarius Desktop application file. Go to macOS finder "/Applications" (without the quotes) and delete Aquarius.app application file.
Uninstall the Aquarius Desktop application in Windows operating systems:
- Go to Control Panel, and then go to Programs and Features. Select the Aquarius Desktop application and uninstall it.
- Delete the Aquarius folder. From Windows desktop, press "Windows key + R" and write "C:\Users\%username%\AppData\Roaming\Acustica\" and then delete the Aquarius folder.
The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.
| Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them. |
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