How to add a trial product to your account using the Aquarius Desktop

Modified on Wed, 27 Sep, 2023 at 2:41 PM

In Aquarius Desktop application version 2.3 or higher, you will not see your trial products anymore on the purchased page. To return to the previous behaviour you should uncheck the optimized purchased view in Aquarius Desktop application settings.

The Aquarius Desktop application version 2.xx adds a new feature, and the trial products can be added to the user's account without placing an order previously on the Acustica Audio website or web-shop.

The steps you should follow to install a trial product are as follows

  1. Restart your computer.
  2. Start the Aquarius Desktop application and update (auto-update) to version 2.5.x or superior if it is available. Do not run your audio host (DAW or NLE) yet.
  3. Log-in on the Aquarius Desktop application with your email user-name and password.
  4. Go to the Search page.
  5. Search for the trial product you wish to add to your account and install it.
  6. Click on install to go to the Aquarius Desktop application trial product page.
  7. Select the plug-in format to install.
  8. Click on install.

The Acustica Audio single point of contact (SPOC) is the Acustica Audio help-desk portal. In order to access to Audio help-desk portal go to the Acustica Audio website and then to the support section. We do not provide help, assistance, or support via social networks, public forums, or through our email accounts.

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