- Make sure you have the latest Aquarius Desktop application available version is installed.
- Run Aquarius Desktop application.
- Under email field enter an email address, which is your website user-name and Aquarius user-name, with the syntax: "example@example.com" (without the quotes or spaces)
- Under the password field enter your current password.
| Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them. |
To contact the Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts. |