1. Make sure you have the latest Aquarius Desktop application available version is installed.
  2. Run Aquarius Desktop application.
  3. Under email field enter an email address, which is your website  user-name and Aquarius user-name, with the syntax: "example@example.com" (without the quotes or spaces)
  4. Under the password field enter your current password.



Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact the Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.