1. Make sure you have the latest Aquarius available version is installed.
  2. Run Aquarius.
  3. Under email field enter an email address, which is your website  user-name and Aquarius user-name, with the syntax: "example@example.com" (without the quotes or spaces)
  4. Under the password field enter your current password.



Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.