- Make sure you have the latest Aquarius available version is installed.
- Run Aquarius.
- Under email field enter an email address, which is your website user-name and Aquarius user-name, with syntax: "firstname.lastname@example.org" (without the quotes or spaces)
- Under password field enter your current password.
To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.