• Use the HTTPS website at https://www.acustica-audio.com/store/.
  • Make sure you have your web browser up to date.
  • Clean web browser cookies.
  • Clean web browser cache.
  • Temporarily stop your add-ons or extension as ad-blockers.
  • Temporarily stop your anti-malware web-protection.


Alternatively, you can use a portable completely clean web-browser without cache, cookies, and add-ons or extensions.


Do not send us emails or reply to help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact the Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.