The username (or user-name) is a credential that allows you to enter (or log-in) on your Acustica Audio's web-site user section, Aquarius application, and support or help-desk on-line section.
The correct Aquarius username syntax is the same as a standard email address, for example: "" without the quotes.

Please note that the username is a different credential than your nickname, which is used only in Acustica Audio's online forums

To get more information about your username and nickname go to my account section.

Do not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them.

To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.