The username (or user-name) is a credential that allows you to enter (or log-in) on the your Acustica Audio's web-site user section, Aquarius application, and support or help-desk on-line section.
The correct Aquarius username syntax is the same as a standard email address, for example: "firstname.lastname@example.org" without the quotes.
Please note that the username is a different credential than your nickname, which is used only in the Acustica Audio's on-line forums
To get more information about your username and nickname go to my account section.
To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.