In order to avoid webshop checkout errors fill the fields: Company, VAT number, and Fiscal Code ONLY if you have a real company in the European Union with a real value-added tax (VAT) code.

When you select the country, if you select Italy, the Fiscal Code field is mandatory.

In case you still have problems with your order checkout, please report all information entered in the fields (in advance), and we will simulate your situation, and then we will be able to report back what the erroneous field is.

Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.

To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.