Aquarius is a portable application and not need additional system files or any framework for work, for this reason, moving the files and the folders manually to a secure (external) medium, will be enough to make a correct backup.

macOS files and folders to move:

  • Go to /Applications and move file to secure (external) medium.
  • Go to ~/Documents/ and move Acustica folder to secure (external) medium.

Windows files and folder to move:

  • Go to C:\Users\%username%\AppData\Roaming\Acustica\ and move Aquarius folder to secure (external) medium.

Now you are ready for a new clean Aquarius installation, remember to use always a recent version.

In the case you need to re-install an old product, you can recover the correct product from the backuped stage area folder and copy it in the new stage area folder created by the new Aquarius in your computer. New Aquarius files path(s) should be the same as before. Stage area more relevant folders are ACQUA folder for Acqua Effect plug-ins, NEBULA folder for N4 and N4 Player, N4LIB folder for Acqua Libraries for N4, and N3LIB folder for Nebula Libraries for N4.

Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.

To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.