We strongly recommend using our download assistant application Aquarius, however, if you need to download a standard installer and you are encounter download problems, we recommend you to try:



Acustica Audio cloud account service limitations:

  •  Bulk download files size limit is 15 GB, to avoid size limit download error, download each file separately.
  •  Pause and resume downloads are not supported.

Do not send us emails or reply to help-desk solution, since the ticket will be created without any property and our help-desk agents will not answer them.


To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts.